4/26/2009

The international conference held by AFL Department

This conference was held by our department, by our students!

I'm glad it's over now because I saw my school sister was getting more and more tired and her face looked paler and paler. That showed that how they worked hard on this "big" activity.

Besides this, I think I also learnt something from this conference although I responsibled for only one morning. During that four hours (from 7:30-11:30), I not only had to obey whatever the leader said, remember the whole procedure of registeration (because I'm in the registeration group), and also I had to forget my tiredness and forced myself smiling to all the visitors and answered their questions politely. All these things seemed simple but in fact, it was not.

When there were a lot of people coming inside at the same time, all of our group members had to finish everything in a hurry to prevent from guests' impatience. Asking names of guests, finding the name from the lists, finding the name tag from a big-name-tag mess, and then giving them their name tags, lunch coupon, and the conference information as well. The most important thing I had learnt was that no matter how I felt at that time, I just couldn't show my emotion but I had to be a professional receptionist. What I represented was the first impression of our department, of our school; I knew this was really important, so I did my best to satisfied our guests' requests.

I was not like other people participanted in the conference, I was only be there half day; although I didn't stay for a long time, I also experienced something that I must be really aware of when I step into the real work place. That was: attitude and responsibility. I think that is my first lesson to learn before I enter my new company!

and ps. , I also saw that to hold such a big conference, there are so many groups need to work together to finish all these difficult challenges. That made me understood how important group working is!

ps II. , I also realized that the immediate reaction is vital because there will be anything happened in anytime. For example, Bava and I met a man who said that he thought that he must definitely be in the first two hundred signing up. And the first two hundred guests could get the lunch coupon. He insisted that he could get the coupon. At the beginning Bava and I didn't know how to deal with this situation, but after a while, I just came up with an idea which was that since he was so confirmed and the amount of guests was far from the target, then why not just gave him the coupon and be ready for the next guest? After making this decision, we both felt relaxed and happy. There was no damage of the whole procedure, and also we made the guest satisfied. Although I didn't know if it was right to do so, I learnt to train my immediate reaction from time to time.

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